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Friday
Dec032010

Microsoft Office 2008:Mac - Office did not install correctly

Come on.... it isn't even Monday. It's Friday for crying out loud.

What happened you ask? Well.....

I got an e-mail with a XLS file attached (I know.. shit happens). So I tried to open it, but I got a reminder that I hadn't (re)installed Office 2008 on my new iMac. But not to worry. I have the official Microsoft Office 2008 DMG (with matching serial number) on my Drobo, so the installation was done in a matter of minutes.

This is when it happened. Starting office resulted in this error: "Office did not install correctly". It even had a link to a Microsoft article explaining I needed an update. But the update wouldn't install since it was for OSX 10.4 (or something). Installing the latest update didn't solve it either.

Well, remove Office and reinstall it then... That didn't work either. Still the same error.

Searching the Interwebs resulted in a suggestion to remove everything Microsoft from the Mac.... And so I did. Especially the locations like:

/Library/Preferences/
~/Library/Preferences/

should be free of everything Microsoft. After trashing the Trash I reinstalled Office 2008. This time I was asked to enter my name and serial number. Something that didn't happen the first times. Then it occurred to me; I had copied my preferences (and other settings) when I migrated from my old to my new iMac. I guess that Microsoft doesn't support that.

It would have been nice if they had an option in the Removal Tool (which they generously supply) to remove EVERYTHING. I think that they didn't forget it. I think that this is by design. Just to screw with us Mac user.

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