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Entries in Frustration (1)

Wednesday
Jul162008

Windows/Office Frustrations

The title should cover the topic appropriately.... The last couple of days there's this delay on opening Office documents on my work laptop. Every MS-Word or Excel document I open (by double clicking the document) takes approximately 25 to 30 seconds to open.

Using tools like procmon (formerly known as filemon from SysInternals) displayed nothing interesting. Apart from a 15 to 20 seconds delay between the WINWORD.EXE appearances in the logging.
Since this nagged the hell out of me, I tried some stuff (in a non-chronological order);

  • Removed McAfee AV
  • Removed all tooling I installed in the last couple of days
  • Removed  MS-Word
  • Removed Office 2003 completely
  • Removing all references to Office, MS-Word or Excel in the registry, and on the filesystem.

Running Word with the /a switch or even typing winword.exe c:\test.doc works fine. Everything works, except the default opening of a file by double clicking it.

Someone suggested to add another user on the system and try it with that user account. So I did. I logged on as the new user and every document launched as it's supposed to do :-) . So I logged out, and tried the original user, and guess what? The document opened lightning fast. I couldn't be more happy, because I didn't feel like reinstalling the entire system.

After working a couple of hours I restarted the system (application update), and everything went back to 'normal'... Opening documents took forever again.....
It seems that launching Word from a FRESH user account resets something. Everything afterwards works fine, just as long as you don't reboot... And since it's Windows...... Well, Friday is gonna be a re-installment day. Am I looking forward to that (that's something of a rhetorical thing).